PETRONAS DAGANGAN BERHAD

INTEGRATED REPORT 2024

CREATING VALUE IN 2024

01

  • Revenue

    RM

    37,950.8

    million

    Profit after tax

    RM

    1,116.6

    million

    Dividend Per Share

    107

    sen

    Dividend Payout Ratio

    100%
  • >1,000

    PETRONAS stations

    >800

    Kedai Mesra

    95

    PETRONAS AutoExpert

  • Signed 5 SAF offtake agreements

    >120 Mesra labelled products

  • ZERO fatality rate

    44% female representation in the Leadership Team

  • Improved score of 4.2 for FTSE4Good assessment

    75 EV charging points

    Solarised 184 PETRONAS stations

    >700 tonnes of Used Cooking Oil collected

Leadership Messages

02

  • THRIVING FORWARD:

    EMBRACING THE FUTURE
    WITH PURPOSE

    As Malaysia's foremost petrol station network and a trusted marketer of the PETRONAS brand, we build on a solid foundation to create lasting value through innovation, sustainability and operational excellence. In a rapidly changing landscape, we recognise the need to act with greater speed and agility, consistently meeting expectations and seizing new opportunities. Our goal is not simply to maintain the strong performance of the past, but to elevate our ambitions and deliver even greater value. With a clear focus on the future, we are positioning ourselves to meet the challenges ahead and achieve meaningful results for our stakeholders and communities.

    DIVIDEND PER SHARE
    107 sen
    Dividend Payout Ratio
    100%
    DATUK ANUAR AHMAD

    Chairman

  • MOVING FORWARD

    TOGETHER STRATEGY

    Completing my fifth year as MD/CEO of PDB is a moment of reflection and gratitude. I reflect on a journey that began amid the uncertainty of a global pandemic to where we stand today - stronger, adaptable and better equipped to navigate the challenges ahead. The journey has been one of growth, resilience and relentless dedication to improving our operations and our people. Looking back, I recognise that the lessons we learned during the toughest periods have shaped the achievements we see today and they continue to guide us as we move confidently into the future.

    5 Key Insights

    1

    Building Resilience and Embracing Adaptability

    2

    Turning Strategy into Success

    3

    Harnessing Digital Transformation to Drive Growth

    4

    Empowering People to Enable Success

    5

    Focusing on Long-term Growth
    AZRUL OSMAN RANI

    Managing Director/Chief Executive Officer

  • RESULTING

    IN RESILIENCE

    PDB showcased strong financial results in 2024, surpassing expectations and reaching new milestones. EBITDA rose 12% from a year ago to RM1,858.2 million, reflecting PDB's topline growth and its relentless pursuit of cost and operational efficiencies. The Company's Profit Before Tax (PBT) grew by 15% compared to 2023, contributing to a Profit After Tax (PAT) surpassing RM1 billion for the first time since 2020. This highlights PDB's ability to drive profitable growth despite challenges in the broader market environment.

    REVENUE (RM'Million)

    FY2023:37,549.3

    FY2024

    37,950.8

    1%

    OPERATING PROFIT (RM'Million)

    FY2023:1,351.1

    FY2024

    1,548.1

    15%

    PROFIT BEFORE TAX (RM'Million)

    FY2023:1,331.6

    FY2024

    1,530.7

    15%

    PROFIT AFTER TAX (RM'Million)

    FY2023:966.8

    FY2024

    1,116.6

    15%

    EARNINGS PER SHARE (EPS) - BASIC (Sen)

    FY2023:94.9

    FY2024

    109.4

    15%

    FARZLINA AHMAD MURAD

    Chief Financial Officer

THRIVING VALUE CREATION AT PDB

03

  • Capital Input

    F

    Financial

    Pool of funds that enable us to carry out our business, including our shareholders' equity and income from operations

    M

    Manufactured

    Our network of PETRONAS stations, Kedai Mesra, Café Mesra, terminals and bottling facilities, PETRONAS AutoExpert as well as our fleet of vehicles

    I

    Intellectual

    Our brand and franchise value, research and development capabilities, innovation capacity, reputation as well as strategic partnerships

    H

    Human

    The collective knowledge, skills and experience of our employees and Board of Directors

    SR

    Social and Relationship

    The strong relationships which we have developed with all the stakeholders who have contributed towards success story

    N

    Natural

    The electricity, fuel, water and other natural resources required to deliver our products and services to customers

  • Our Value Creating Activities

    Operating Environment

    Economic Resilience

    Policy and Regulatory Changes

    Changing Consumer Landscape

    Oil Price Movement

    Strategic Pillars

    Value

    Sustain PDB Core Businesses

    Growth

    Diversification Through Convenience

    Sustainability

    Creating Positive Environmental, Economic and Social Impact

    RETAIL-FUEL

    COMMERCIAL

    LPG

    MAKING YOUR EVERYDAY LIFE SIMPLER AND BETTER

    LUBRICANTS

    MESRA

    SETEL

    Material Matters

    M1

    Economic Growth and Performance

    M2

    Customer-centricity

    M3

    Ethics and Corporate Governance

    M4

    Data Privacy and Security

    M5

    Sustainable and Ethical Supply Chain

    M6

    Climate Change and GHG Emissions

    M7

    Environmental Management

    M8

    Health and Well-being

    M9

    Human Capital

    M10

    Capability Building

    M11

    Community Investment

    Our Risks

    1

    Strategy

    2

    Operations

    3

    Legal and Regulatory

    4

    Technology and Cybersecurity

    5

    Market

    6

    Sustainability

    7

    HSE

    8

    Financial

  • Outputs

    F

    Financial

    • Revenue: RM37,950.8 million

    • Profit After Tax: RM1,116.6 million

    • Dividend per share: 107 sen

    • Dividend payout ratio: 100%

    M

    Manufactured

    • >1,000 PETRONAS stations

    • >800 Kedai Mesra

    • 89 Café Mesra

    • 95 AutoExpert outlets

    • 36 Terminals

    • 36 ROVR Trucks

    • 6 LNG Trucks

    • >11 million LPG cylinders

    • Depreciation and amortisation of RM475.3 million

    I

    Intellectual

    • MoU with strategic partners aimed at providing greater convenience

    • Signed 5 Sustainable Aviation Fuel offtake agreements

    • Committed to reducing environmental impact by using recycled polyester and recycled nylon in selected styles for PRYSM, an in-house active lifestyle brand

    • >120 Mesra labelled products in food and non-food categories

    • Introduced Mesra merchandises promoting environment sustainability by reducing the environmental impact of synthetic materials and local culture preservation

    H

    Human

    • RM470.9 million salaries paid to employees

    • Zero fatality rate in 2024

    • Enrolled 37 fresh graduates under the Graduate Employability Enhancement Scheme (GEES)

    • Maintained good gender balance on our Board and Leadership Team (LT)

      • 44% female representation in LT

      • 33% of Board members are female

    • 56% of Board members are independent

    SR

    Social and Relationship

    • RM353.9 million taxes paid to the government

    • RM50.7 billion paid to contractors/business partners/suppliers

    • Provided structured internships to 156 students from 32 universities in 2024

    • 22 social impact programmes

    N

    Natural

    • Improved score of 4.2 for FTSE4Good assessment

    • 1,555.7 tCO2e GHG emissions avoided from use of solar energy

    • Collected more than 700 tonnes from the Used Cooking Oil initiative

    • 135.1 kL of rainwater harvested for non-potable uses

    • 75 EV charging points

    • Solarised 184 PETRONAS stations as of 2024

  • Outcomes

    F

    Financial

    • Consistently surpass 50% dividend payout policy in delivering value to shareholders

    • Deliver robust revenue and profitability

    Links

    Stakeholders

    UN SDGs

    M

    Manufactured

    • Expand footprint to provide access and comprehensive retail and service network

    • Offer a range of fuel and non-fuel services aiming to transform fuel forecourt to lifestyle destinations

    Links

    Stakeholders

    UN SDGs

    I

    Intellectual

    • Innovate customer experience through digital and lifestyle integration

    • Advance sustainable energy solutions

    Links

    Stakeholders

    UN SDGs

    H

    Human

    • Lead employee development and strengthen diversity

    Links

    Stakeholders

    UN SDGs

    SR

    Social and Relationship

    • Contribute meaningfully to socio-economic growth and community well-being

    • Foster a sustainable business ecosystem and strengthen local value chain

    Links

    Stakeholders

    UN SDGs

    N

    Natural

    • Provide pathways for sustainable solutions

    • Reduce GHG emissions

    Links

    Stakeholders

    UN SDGs

Business Review

04

Sustainability Review

05

  • CREATING SUSTAINABLE VALUE THROUGH RESPONSIBLE GOVERNANCE

    Highlights
    • Engaged over 1,000 suppliers on labour-related laws in collaboration with Department of Labour Peninsular Malaysia (JTKSM)

    • 98.6% of our dealers, contractors and suppliers are locally registered companies

  • DELIVERING NET ZERO

    Highlights
    • Solarised 184 sites at PETRONAS stations with strategic partners as of 2024

    • Signed offtake agreement with Malaysia Aviation Group for the supply of Sustainable Aviation Fuel (SAF) from 2027 until 2035

    • Collaborated with Blueshark to validate the electric motorcycle and battery swap business at PETRONAS stations

  • THRIVING WITH NATURE

    Highlights
    • No incidences of non-compliance with Malaysian wastewater quality standards and regulations

    • Prohibited single-use plastics at all company-organised meetings and events

    • Installed rainwater harvesting systems at 52 stations and 11 terminals

  • FOSTERING A JUST TRANSITION

    Highlights
    • Invested RM1.92 million which impacted over 33,000 individuals through our various communityrelated initiatives

    • Around 500 employees delivered more than 2,000 volunteering hours via multiple internal and external programme

    • More than 700 tonnes of used cooking oil (UCO) collected nationwide

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