PETRONAS Dagangan Berhad (PETRONAS Dagangan) would like to clarify the purpose of the emergency button at fuel pump islands, following the recent social media post showing its improper use.

The emergency button is a critical safety feature, designed solely for use during emergencies such as fire, fuel leaks or other hazardous situations, and not intended for any other purposes. We would like to encourage all our customers and stakeholders to always prioritise safety by using the emergency button only in situations it is designed for. For other areas of concern including suspicious or inappropriate activities onsite, please notify our staff at the station immediately.

At PETRONAS Dagangan, safety remains our utmost priority, and we are committed to providing safe, secure and seamless refuelling experiences across all PETRONAS stations. We appreciate the public’s understanding and cooperation as we work together to uphold these values.

For further enquiries, please contact Mesralink at 1-800-88-8181 or visit our website at www.mymesra.com.my.