Code of Conduct and Business Ethics

  • Governance
    Foreword by the President and CEO
    With the increased attention being given to corporate governance matters in today’s environment, every employee in this organization has a stake in the governance process. Maintaining an ethical, law-abiding culture provides enormous benefit to an organization like ours.

    As we expand and grow our business and geographies, the inculcation of our shared values across the group becomes increasingly important. Our shared values of loyalty, professionalism, integrity and cohesiveness will continue to stand us in good stead in everything we do and are the very foundation of the PETRONAS General Business Principles. This is also in keeping with the principles of the Corporate Enhancement Programme, which are aimed at positioning our mind-set and behaviour for an intensified business focus.

    Whilst our shared values define what we believe in and what we stand for, I believe it is timely and important for us to revise and harmonize the existing Code with our operations globally so as to enhance consistency and support effective management oversight. Accordingly, the existing Code has been revised and renamed the PETRONAS Code of Conduct and Business Ethics (“CoBE”). This CoBE is enhanced to accommodate developments in local and international laws and practices, as well as technological developments. Benchmarked to international standards, the CoBE together with our shared values will serve as a guiding beacon concerning how all of us are expected to conduct ourselves in our work. The CoBE will not only promote legal and procedural compliance, but it will also provide a moral compass to ensure that our individual behavior is in line with the PETRONAS Shared Values.

    The CoBE contains detailed policy statements on the standards of behavior and ethical conduct expected of each individual to whom the CoBE applies. The CoBE is to apply to all employees and directors within the PETRONAS Group worldwide. PETRONAS also expects that contractors, subcontractors, consultants, agents, representatives and others performing work or services for or on behalf of PETRONAS will comply with the relevant parts of the CoBE when performing such work or services. In particular, the CoBE expressly prohibits improper solicitation, bribery and other corrupt activity not only by employees and directors but also by third parties performing work or services for or on behalf of companies in the PETRONAS Group.

    In view of the CoBE’s international application, some provisions of the CoBE will be modified to adapt the CoBE to the requirements of the local jurisdictions where PETRONAS is operating. The CoBE will have separate Country Supplements to cater to local jurisdictions’ applicable legislation and social mores.

    The CoBE is accompanied by a CoBE Guide that sets out frequently asked questions and some “Dos” & Don’ts” in relation to certain specific situations. The CoBE, the Country Supplements (where applicable) and the CoBE Guide will be printed in booklets and distributed to all employees and will also be available on PETRONAS’ website for viewing by third parties dealing with the Company as well as the general public.

    As an employee of PETRONAS Group, it is incumbent upon each and every one of us to internalize and abide by this CoBE. It is the responsibility of each LINE MANAGER to ensure that our employees uphold the CoBE. The PETRONAS Board of Directors and Management attach great importance to the CoBE and urge that everyone in the PETRONAS Group make it a personal commitment to follow the CoBE.

    With this, I hereby launch the new CoBE and the CoBE Guide for the PETRONAS Group.

    Dato' Shamsul Azhar Abbas
    President and Chief Executive Officer
  • Code of Conduct and Business Ethics
    The CoBE contains detailed policy statements on the standards of behavior and ethical conduct expected of each individual to whom the CoBE applies.

    CoBE – Country Supplement (Malaysia)
    In view of the CoBE's international application, some provisions of the CoBE will be modified to adapt the CoBE to the requirements of the local jurisdictions which PETRONAS is operating. The country supplement is to cater to the respective local jurisdiction, applicable legislation and social mores.

    CoBE Guide
    The CoBE Guide is a user friendly guide which will serve to illustrate the application of the CoBE in practice.​ Download (.pdf): ​
    PETRONAS Anti-bribery and Corruption Manual
  • Whistleblowing
    This page serves as a guide for PETRONAS employees and members of the public to disclose any improper conduct committed or about to be committed within PETRONAS Group through PETRONAS internal channel.

    Download (.pdf):


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