Cases | Deaths | |
|---|---|---|
| Covid-19 | 7,629 | 115 |
| Dengue | 46,621 | 82 |
No need to register again for existing setel customer, you just need to login www.mymesra.com.my with the email address & mobile number that you have used to register your Setel account and you may proceed to check & redeem your Mesra points for great rewards!
No need to register again for existing setel customer, you just need to login www.mymesra.com.my with the email address & mobile number that you have used to register your Setel account and you may proceed to check & redeem your Mesra points for great rewards!
Head over to www.mymesra.com.my to register your new account and link your physical Mesra card to your account. All points collected on your physical card will be reflected in your digital Mesra account. You may now start to redeem your points for rewards via the new website.
Yes, you are be able to view all your redeemed deals via www.mymesra.com.my and your Setel app.
No, you can't.
No, you don't have to. At the merchant's outlet,
1. Launch your Setel app.
2. Tap on 'Rewards', select 'My Vouchers'.
3. Flash the voucher you want to redeem to the merchant
4. Enjoy your reward!
Please visit www.mymesra.com.my for more information.
1. Launch your Setel app.
2. Tap on 'Rewards', select 'My Vouchers'.
3. Flash the voucher you want to redeem to the merchant
4. Enjoy your reward!
Please visit www.mymesra.com.my for more information.
You can still use the voucher by click into "My Voucher" section and click "Past Voucher" to find the voucher and open it and flash it to the cashier to scan the bar code during the redemption.
Customers are advised to be extra careful before making any actual redemptions. However, not to worry, most merchants will still be able to scan the barcode to claim the items although you have accidentally swipe to redeem the voucher.
Unfortunately, no. The voucher is non-refundable. The customers would need to read the deal descriptions clearly before proceeding with the redemption. Contact our customer service for further clarification via Chat/email at [email protected]
You can claim at the merchant's outlet,
1. Launch your Setel app.
2. Tap on 'Rewards', select 'My Vouchers'.
3. Flash the voucher that you want to redeem to the merchant.
4. Enjoy your reward!
No, you need to have internet access on your mobile phone in order to claim the voucher at the merchant's outlet.
No, all vouchers are not transferable.
Customer is advice to claim the voucher before the expiry date. No voucher refund and replacement will be given.
The customer is required to read the voucher description before making any redemptions. Certain vouchers are required for customers to make a reservation in advance.
Please call Mesralink at 1300-22-8888 to lodge a report or email to Setel at [email protected]
Kindly reach out to us for assistance via email at [email protected] or chat at https://setelappsupport.zendesk.com/hc/en-us
Register the unregistered card on Setel app or website to activate redemption at www.mymesra.com.my
Yes, all your earned Mesra points will be reflected in the Setel app immediately.
You can see if there is a Mesra account linked in Setel or if the account number is correct. If Not, you may reach out to us for assistance at https://setelappsupport.zendesk.com/hc/en-us
If you have the Setel app on your phone, you can attempt to verify by login into your Setel account. If you have not registered, you will be prompted to register. Alternatively, you may reach out to us for assistance via email at [email protected] or chat at https://setelappsupport.zendesk.com/hc/en-us
Kindly reach out to us for assistance at https://setelappsupport.zendesk.com/hc/en-us
Yes, you can redeem your Mesra points for fuel & Mesra rewards directly from the Setel app.
Yes, you can view your voucher status using the Setel app.
No, you can only redeem using your Mesra points.
For log in, you need to key in your registered mobile number with Setel, while your Mesra card is to be linked later in the account.
Kindly reach out to us for assistance via email at [email protected] or chat at https://setelappsupport.zendesk.com/hc/en-us
