Subsidy ID (Cash Card)
You may access SmartPay Online, our portal for managing and monitoring SmartPay Cards. Through this platform, you can conveniently track real-time card activity, view payments, download monthly Statement of Accounts and edit card details.
Kindly submit the required documents/details to [email protected].
No, not at this moment. You can make your transactions with either a physical SmartPay card or a Cardless SmartPay (via Setel app), not both.
Kindly submit the required documents/details to [email protected].
Subsidy ID (Cash Card)
Yes, you may apply for the SKPS/SKDS quota and send the approval letter together with PETRONAS SmartPay application to Mesralink.
Each SSM number is entitled to apply for a single SKPS/SKDS application. If there are multiple SSMs registered under your fleet, you can apply for SKPS/SKDS using each of the SSM individually.
The design is being updated to use a new painting method called powder coating with graphene. This change improves durability, appearance, and environmental
friendliness of the cylinders.
Longer-lasting cylinder’s appearance: The new coating is more resistant to scratches and peeling, so cylinders will look better for longer.
Glossy, easy-to-clean finish: The new surface is glossier and easier to clean.
No, the selling price and deposit price for the cylinder will remain the same.
No, the revised design does not affect the safety or performance of the cylinders.
No changes are required in how you use or handle the cylinder. The improvements are designed to benefit you without changing your experience.
You can reach out to MESRALINK at 1300-88-8181, or visit https://www.mymesra.com.my/ for updates and further information.
At this time, we are unable to guarantee that you will receive the new cylinder design when placing an order for a refill. During the transition period starting October 2025, both the old and new designs will be in circulation. Cylinders will be distributed based on availability in your area. Rest assured, both designs meet the same safety and performance standards, and you do not need to take any special action when receiving your cylinder.
