Our Services - PETRONAS Aviation

Our Services

Facilities

All our Aviation Fueling Facilities are constructed with the view to provide safe, quality and reliable service to our customers. Adequate storage capacity, pumping arrangements and allied facilities with trained manpower ensure that the service offers meet the customers’ expectations. The facilities incorporate all the safety requirements as laid by authority and industry standard

Services

PETRONAS Aviation aims to deliver airlines with quality jet fuel efficiently and at a competitive price. As an active member of the IATA and JIG fuel technical groups, you can rest assured that our products comply with international standards at all times.

We emphasize on meeting each and individual customer needs by dedicating to each customer an experienced Sales Representative, who is empowered to provide a swift and professional service. Building long term and cordial relationships is the foundation of our service endeavor.
PETRONAS Aviation provides solutions for the end-to-end value chain of aviation fuel.

Operations Services

We offer high quality commercial and military grade jet fuel, the required infrastructure to supply the fuel to aircrafts and highly evolved expertise. Our ventures to some of the world’s most important hubs with the state-of-the-art facilities to the most remote and harshest operations in South East Asia, Middle East and Africa are testament to the skills and resources we’ve acquired over the years.

We offer provision of technical information relating to worldwide aircraft fueling operations including a comprehensive suite of manuals and guidance materials to allow compliance to aviation’s international standards including aircraft fueling operations manual, quality.

Project Management & Consultancy Services

Our expertise in the industry has allowed us to offer our customers extended technical services in design, project management, and facility and equipment commissioning. PETRONAS Aviation has operated in busy international hubs in Asia and Africa and even in the remote and harsh environments of Darfur. We are able to bring these experiences to the benefits of our valued customers and partners.

We welcome you to work with us and believe that our vast and extensive knowledge will help provide you with custom-designed solutions to fulfill your aviation refueling needs.

Inspection Services

An international & independent inspection by specialists to ensure the facility meets international standards and practices. The inspection services shall take place at all locations as determined by customers. The inspection frequency shall be once a year per location. A comprehensive report shall be prepared within the agreed days from the date of inspection.

Technical Advice & Consultation Services

PETRONAS Aviation is able to provide advice and consultation in respects of product quality and specifications, use of additives and other technology to ensure good quality and efficient services to airline customers.

PAV also able to provide Project Consultancy services, in respect of new projects, which shall include, but not limited to, design studies, preparation of drawings, specifications and tender documents and such other technical advices and/or assistance which may be agreed between parties.

Technical Information Updates & Reference Material

In ensuring efficient operations the relevant latest updates shall be distributed as per standards provided by JIG, IATA, EI etc.

Health Safety & Environment (HSE)

HSE is of utmost importance to all PETRONAS operations. We always ensure that our Aviation terminal are equipped with sufficient HSE facilities. PETRONAS Aviation has developed an integrated HSE management system.

Technical Training Provision

PETRONAS Aviation shall provide comprehensive professional training in the area of Aviation Operations,
Maintenance as well as other areas. The training shall be conducted in separate sessions at a location which will be mutually agreed by both parties to suit both classroom and practical.

Customers may also request the training session to be conducted in conjunction with the inspection visit. The participants shall be given a training materials for future reference. All personnel that undergone the training will be provided with a certification.

List of training conducted in the past includes:

Introduction to international governing and other bodies for Jet Fuel
Product knowledge, supply chain and quality assurance program
Fuel filtration system in the jet fuel supply chain
Airport depots and hydrant operation
Inspection and maintenance program for critical equipment
EI/JIG Standard 1530 Training
HSSE & Operations Training
Hydrant Pit & Coupler refresher training
Metering system & Calibration training
Maintenance training on aviation hose
Aviation fuel filteration system
Product inspector (refresher) course
Aviation fuel quality for helicopter operations

Other Ancilliary Services

PETRONAS Aviation also offers additional services to complement our aviation technical area including Aviation Liability Insurance coverage; sales and marketing services and business development.