Account Application

Apply for your SmartPay Card now!
SmartPay Card allows purchases on a variety of products and services offered at PETRONAS including petrol, diesel, lubricants, car wash, auto-service, and all items sold at the Mesra Convenience Store.

New SmartPay Users
Step 1: Download the SmartPay Card Application form
Please read the information given carefully and download the relevant application form by clicking the links below:
  • SmartPay Account Application
    For Corporate Account, both fuel and diesel.
    For SmartPay Diesel Subsidy card, with approved letter from MDTCA. 
    Download the form

Step 2: Complete the form and attach the required documents
Then, send it back to the relevant departments as indicated.

Required SmartPay Application Supporting Documents
Existing SmartPay Users
Step 1: Apply online for SmartPay Online Access
Apply for Online access now

Step 2: Receive the access via your registered email
Then, fax back at 1-300-88-8383 to us for processing.


Other SmartPay Functions
Download the form

Card replacement
Complete the Card Replacement form and submit/fax to Mesralink at 1 300 88 8383. The replacement card is chargeable at RM10. The replacement card with a new PIN number will be sent to the customer Or you can submit your request online via SmartPay Online.

Change of personal information
Complete the required form and submit/fax to Mesralink at 1 300 88 8383.

Change limit
Card limits and frequency of transactions can be determined by the user. Complete the required form and submit/fax to Mesralink at 1 300 88 8383 Or you can submit your request online via SmartPay Online.

Termination
Complete the Card Termination form and submit/fax to Mesralink at 1 300 88 8383. Termination will be done in 24 hours Or you can submit your request online via SmartPay Online.

Loss of card
Please make a report within 24 hours if you lost your card. To block the card, contact Mesralink at 1 300 88 8282 Or you can submit your request online via SmartPay Online.



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