- Latest AnnouncementsOperating hours for PETRONAS Stations during Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) from 13 January – 26 January 2021(Last updated: 14 Jan 2021, 6.00 pm)With daily cases remaining at four-digits of late, several states and federal territories will go under the movement control order (MCO) while other states will go under the conditional movement control order (CMCO) and the recovery movement control order (RMCO).
Hence, our operating hours are subject to change by the order of local authorities:
MCO: 6.00am until 8.00pm*
CMCO: 6.00am until 8.00pm*
RMCO: following the permit approved by the ministry (customers are advised to consult respective local authorities for the regulated operating hours for PETRONAS Stations at this area)
*Stations located along highways will be allowed to operate 24 hours a day
For Kedai Mesra & Mini Mesra, customers are allowed to enter the premises for any transactions or purchases.
Note: The hours of operation are subject to the directive and compliance with the conditions of the local authorities
In order to ensure customers safety, kindly comply to the established standard operating procedures (SOP) at PETRONAS stations. We appreciate your cooperation and continued support in these unprecedented times.Following the Federal Government’s enforcement of the Conditional Restricted Movement Order throughout the country and in our continuing effort to stop the spread of COVID-19, effective 4th May 2020, all PETRONAS stations across Malaysia have been instructed to limit operating hours as follow:Peninsular Malaysia Operating Hours
8:00 am until 8:00 pm*Operating hours in Segamat, Johor for fuel is as usual and Kedai Mesra is from 8:00 am until 8:00 pmSabah Operating Hours
6:00 am until 2:00 pmSarawak Operating Hours
7:00 am until 7:00 pmWP Labuan Operating Hours
6:00 am until 3:00 pmROVR Operating Hours
MEX Seri Kembangan R&R (Northbound)
8.00 am until 11.00 amMEX Seri Kembangan R&R (Southbound)
4.00 pm until 7:30 pmSubject to changes issued by the relevant authorities.-
Central Region
WP Kuala LumpurRegular operating hours applyWP PutrajayaRegular operating hours applySelangorKedai Mesra operating hours: 6:00 am until 12:00 am*Sale of fuel will continue to operate as usual
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Southern Region
Negeri SembilanFuel operating hours: 6:00 am until 11:00 pmKedai Mesra operating hours: 6:00 am until 8:00 pmMelakaKedai Mesra operating hours: 6:00 am until 8:00 pm*Sale of fuel will continue to operate as usualJohorMuarOperating hours: 6:00 am - 9:00 pmJohor Bharu, Iskandar Puteri, Kota Tinggi, Pengerang, Mersing & Yong PengOperating hours: 7:00 am - 7:00 pmKulai, Tangkak, Labis, Segamat, Pontion, Pasir Gudang & KeluangKedai Mesra operating hours: 7:00 am - 7:00 pm*Sale of fuel will continue to operate as usualBatu PahatKedai Mesra operating hours: 6:00 am - 7:00 pm*Sale of fuel will continue to operate as usualSimpang RenggamKedai Mesra operating hours: 6:00 am - 8:00 pm*Sale of fuel will continue to operate as usual
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Northern Region
Pulau PinangOperating hours: 6:00 am until 10:00 pmHighway StationsKedai Mesra operating hours: 6:00 am until 10:00 pm*Sale of fuel will continue to operate as usualKedahOperating hours: 6:00 am until 10:00 pmPerakOperating hours: 7:00 am until 7:00 pmPerlisFuel Operating hours: 7:00 am until 12:00 amKedai Mesra operating hours: 7:00 am until 10:00 pm
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Eastern Region
TerengganuFuel operating hours: 7:00 am until 10:00 pmKedai Mesra operating hours: 7:00 am until 6:00 pmKelantanOperating hours: 7:00 am until 7:00 pmPahangOperating hours: 7:00 am until 7:00 pm
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Sabah & Sarawak
SabahOperating hours: 6:00 am until 6:00 pmW.P LabuanOperating hours: 6:00 am until 3:00 pmSarawakOperating hours: 7:00 am until 7:00 pm
All operating hours are subject to change depending on instructions by the local authorities.Operating hours for PETRONAS Stations during Conditional Movement Control Order (CMCO)(Last updated: 6 May 2020, 2.00 pm)In light of the new CMCO, customers are advised to consult respective local authorities for the regulated operating hours for PETRONAS Stations and Mesra convenience stores.
Our operating hours are subject to change by the order of local authorities.
We appreciate your understanding and continued support in these unprecedented times.Following the Federal Government’s enforcement of the Conditional Restricted Movement Order throughout the country and in our continuing effort to stop the spread of COVID-19, effective 4th May 2020, all PETRONAS stations across Malaysia have been instructed to limit operating hours as follow:Peninsular Malaysia Operating Hours
8:00 am until 8:00 pm*Operating hours in Segamat, Johor for fuel is as usual and Kedai Mesra is from 8:00 am until 8:00 pmSabah Operating Hours
6:00 am until 2:00 pmSarawak Operating Hours
7:00 am until 7:00 pmWP Labuan Operating Hours
6:00 am until 3:00 pmROVR Operating Hours
MEX Seri Kembangan R&R (Northbound)
8.00 am until 11.00 amMEX Seri Kembangan R&R (Southbound)
4.00 pm until 7:30 pmSubject to changes issued by the relevant authorities.-
Central Region
WP Kuala LumpurRegular operating hours applyWP PutrajayaRegular operating hours applySelangorKedai Mesra operating hours: 6:00 am until 12:00 am*Sale of fuel will continue to operate as usual
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Southern Region
Negeri SembilanFuel operating hours: 6:00 am until 11:00 pmKedai Mesra operating hours: 6:00 am until 8:00 pmMelakaKedai Mesra operating hours: 6:00 am until 8:00 pm*Sale of fuel will continue to operate as usualJohorMuarOperating hours: 6:00 am - 9:00 pmJohor Bharu, Iskandar Puteri, Kota Tinggi, Pengerang, Mersing & Yong PengOperating hours: 7:00 am - 7:00 pmKulai, Tangkak, Labis, Segamat, Pontion, Pasir Gudang & KeluangKedai Mesra operating hours: 7:00 am - 7:00 pm*Sale of fuel will continue to operate as usualBatu PahatKedai Mesra operating hours: 6:00 am - 7:00 pm*Sale of fuel will continue to operate as usualSimpang RenggamKedai Mesra operating hours: 6:00 am - 8:00 pm*Sale of fuel will continue to operate as usual
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Northern Region
Pulau PinangOperating hours: 6:00 am until 10:00 pmHighway StationsKedai Mesra operating hours: 6:00 am until 10:00 pm*Sale of fuel will continue to operate as usualKedahOperating hours: 6:00 am until 10:00 pmPerakOperating hours: 7:00 am until 7:00 pmPerlisFuel Operating hours: 7:00 am until 12:00 amKedai Mesra operating hours: 7:00 am until 10:00 pm
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Eastern Region
TerengganuFuel operating hours: 7:00 am until 10:00 pmKedai Mesra operating hours: 7:00 am until 6:00 pmKelantanOperating hours: 7:00 am until 7:00 pmPahangOperating hours: 7:00 am until 7:00 pm
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Sabah & Sarawak
SabahOperating hours: 6:00 am until 6:00 pmW.P LabuanOperating hours: 6:00 am until 3:00 pmSarawakOperating hours: 7:00 am until 7:00 pm
In order to ensure customer safety, these are the established standard operating procedures (SOP) at PETRONAS stations during the CMCO.
Stations SanitisationOur station facilities are frequently sanitised to ensure the safety of our customers.
Use of Hand SanitiserCustomers are encouraged to use hand sanitiser after touching high-touch surfaces such as door handle, money, and fuel nozzle
Adhere to Social DistancingPlease practice social distancing and prescribe to the social distancing markers at the stations.
Controlled Number of Customers at Mesra StoreThe number of customers allowed to enter Mesra Store at any one time will be limited.
Use of Face MasksCustomers are advised to wear face masks at all times.
Body Temperature CheckThe station crew will conduct body temperature checks before customers are allowed to enter the Mesra store.
Use Setel app to Minimise Contact and Maximize SafetyCustomers are encouraged to use the Setel app when purchasing fuel at Setel enabled stations nationwide.All operating hours are subject to change depending on instructions by the local authorities.Inbound calls to the PETRONAS Customer Experience Centre (MESRALINK) are temporarily suspended(Last updated: 26 March 2020, 6.00 pm)In accordance with the enforcement of the Movement Control Order imposed by the Malaysian Government, we regret to inform our customers that inbound calls to the PETRONAS Customer Experience Centre (MESRALINK) have been temporarily suspended.
Please be advised that all primary Mesralink Customer Carelines will not be operational during this time.
However, for all URGENT matters, please feel free to contact us via e-mail at mesralink@petronas.com and one of our customer care agents will be in touch with you as soon as possible.
For frequently asked questions, please click the link below:We regret the inconvenience caused. Your cooperation and understanding are greatly appreciated.Stations Sanitisation(Last updated: 18 March 2020, 6.00 pm)Our station facilities are frequently sanitized to ensure the safety of our customers
@PETRONASBrands FeedsFor the latest information on COVID-19, please go to:Kementerian Kesihatan Malaysia
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Central Region
Thank you, Frontliners!During this MCO period, PETRONAS Dagangan Berhad (PDB), via its subsidiary, PETRONAS Lubricants Marketing (Malaysia) Sdn Bhd (PLMM), extended their support to healthcare frontliners by joining forces with RessQ60Min in providing free PETRONAS Syntium lubricant during an engine oil change at selected hospitals and PETRONAS AutoExpert outlets. This initiative is one of PETRONAS’ CSR efforts to ease the burden of our healthcare frontliners during these difficult times and to show our appreciation for their contributions.
Thank you to all frontliners for their sacrifices in the fight against the Covid-19 outbreaks as well as crews from Ressq60Min and PETRONAS AutoExpert who joined forces to provide them with convenient auto car services, including free PETRONAS Syntium mobile engine oil change from April 20 to 28, 2020.
This PETRONAS CSR initiative aims to ease the burden and ensure that frontliners are safer on the road. Their sacrifices are greatly appreciated. #PETRONAS #wecare #staysafe #fightcovid19 #PETRONASCSR #Covid19
In the last month of Ramadan, we're giving back to the front-liners and communities in need through the annual PETRONAS Coffee Break campaign that includes 18 organizations and 14 charitable homes nationwide.
As a show of appreciation to our front-liners, complimentary coffee, snacks, and shopping vouchers are distributed to the Royal Malaysian Police, 15 hospitals, the Ministry of Health, and the National Disaster Management Agency (NADMA).
To our front-liners, we thank you for your sacrifice and effort during these difficult times.
In collaboration with our partners:
- The Sentuhan Kasih programme is part of the Foundation’s Community Well-being and Development focus area, initiated to coincide with major celebrations in Malaysia. It provides an avenue for Yayasan PETRONAS to work with communities to provide for their basic needs and well-being.Yayasan PETRONAS, the CSR arm of PETRONAS, is collaborating with PETRONAS Dagangan Berhad (PDB) to spread festive cheer amongst some 5,000 deserving families across Malaysia by contributing RM1 million ringgit in kind through this year’s Sentuhan Kasih Festive programme. The initiative is carried out in conjunction with the upcoming Hari Raya Aidilfitri, Kaamatan and Gawai celebrations.Ikhlas RamadhanIn this month of Ramadan, PDB contributed 94 Gas PETRONAS cooking cylinders as well as food supply and essential items worth RM40,000 to 10 charitable homes throughout Malaysia to ease their cooking needs so that they can celebrate the upcoming Hari Raya festivities with peace of mind.List of Charity Homes
@PETRONASBrands Feeds
