The GAS PETRONAS Home Delivery (GPHD) App is a mobile application that provides one-stop ordering and delivery services for LPG (Liquified Petroleum Gas) cooking gas.
We currently serve Bukit Jelutong, Kota Damansara, Ara Damansara, Shah Alam, TTDI Jaya, Kota Kemuning, Gombak, Selayang, Kepong, Sentul, and Setapak.
The payment method for the GPHD App is Cash on Delivery (COD) to the deliverer upon goods received by user.
GPHD Merchant will deliver Gas PETRONAS 14kg or 12 kg cylinder upon order selection by users.
There are two (2) types:
Currently the price is on a fixed rate basis.
GPHD operates 6 days (Monday-Saturday) throughout the week, except Sunday and public holidays. The delivery time shall be from 9.00 am – 6.00 pm and is subject to traffic.
You can find the status of your order on the app default home screen. Please refer to order status indicator button.
From the “Orders” section on the home screen, tap on “View All” to view your last 10 orders.
Please ensure that your location services have been turned on and that you have allowed the use of these location services for the GPHD App through your phone settings.
You may add your address manually by tapping on the search icon at the top left corner to manually input the address.
You may edit your profile details by going to:
*You will need to be logged in to be able to edit your profile details
You may add or edit your address by going to “Orders” on the home screen and tapping on “Default Delivery Address” to lead you to the “Addresses” screen. You may also add a new address by pressing the “+” icon on the top right of the “Addresses” screen.
Please contact the PETRONAS Mesralink Call Center at 1-300-88-8181 with your order number of the order that you would like to edit or cancel. You may find this information at the order history page in the “Orders” section at the home tab.
Same day delivery may take from 30 minutes to 4 hours, depending on traffic and weather conditions. As such, orders can be placed at latest at 3.00 p.m. for same day delivery. Any orders placed later than 3.00 p.m. will only delivered on the following day.
Currently, users may only order one type of product at a time, with up to five quantities of said product per order. Users may then place additional orders as required.
The exchange of empty LPG cylinders of all brands for 14kg or 12 kg cylinders will be accepted. Nonetheless, GPHD Merchant will not accept 10 kg cylinder for exchange.
You may contact PETRONAS Mesralink Customer Service center at 1-300-888-181.
Please contact Petronas Mesralink Call Center at 1-300-88-8181 with your order number of the order that you have made. You may find this information at the order history page in the “Orders” section at the home tab.
Yes, you can place the order on behalf of another person by entering the delivery address.
Please refer to the LPG cylinder for said indication of 14kg or 12kg. Please note that LPG cylinder 10 kg will not be accepted by Merchants for cylinder exchange.
You will receive 14 points for every 14 kg cylinder purchased and 12 points for every 12 kg cylinder purchased.
