Cardless PETRONAS SmartPay

What is Cardless PETRONAS SmartPay?

You can now manage your fleet’s refuellling needs efficiently with a digital fuel card that has all the benefits of PETRONAS’ network and the added convenience of a digital solution.

Cardless PETRONAS SmartPay can be used via Setel app and is only available for prepaid customers. If your company spends a maximum of 40,000 litres of fuel a month, you are eligible to sign up for Cardless PETRONAS SmartPay.

All you need to do is download the Setel app on your mobile phone!

What is Cardless PETRONAS SmartPay?

Covid-19 pandemic is both scary and worrying. We need to stay at home to be safe. But, there is another danger lurking that can infect us anywhere, even within the security of our homes.

Dengue! Yes, dengue is just as alarming, widespread and dangerous. Refer to the government statistics below for the period 29 Dec 2019 to 28 May 2020.


	Cases	Deaths
Covid-19	7,629	115
Dengue	46,621	82

At AXXESS, we care and we want to protect you!

Due to overwhelming response, we are launching a new version of our successful Covid-19 Insurance. What's more, we are now giving you the option to extend the coverage to include Dengue! Now, for the first time, you are able to protect your family and yourself, from two dangerous and highly infectious diseases, that are threatening us right at our doorstep.

Real-time fraud control

Track and control all transactions in one dashboard; allows you to detect and freeze suspicious transactions in real time.

Hassle-free digital solution

No more replacing damaged/ lost physical cards or waiting for a new card. Create all your fleet accounts all on one dashboard with no more cards.

Enjoy savings

No monthly/annual card charges.

Seamless claims

Receive digital receipts for all transactions done via Setel for a more seamless claim process when needed.

Pin-free

Less hassle of resetting pin number for cards if users forget their PIN as payments are securely authorised with Face ID/Touch ID (for iOS) or biometric authentication (for Android).

Secure

All accounts will be linked to authorised device and phone number to reduce unauthorised use of your company’s fuel allowance.

Benefits of Cardless SmartPay

Fuel card inside Setel app

Prepaid digital fuel card for SMEs who refuel up to 40,000 litres a month.

Real-time tracking

Administrators can monitor all transactions and account balance in real-time in one dashboard. No more waiting for statements or claims processing.

Cashless payment

Convenient top-up options via Setel app with options such as FPX, credit/debit card and GrabPay with receipts e-mailed to you for convenient audit trail.

Malaysia’s widest network

Using Setel app, users can activate fuel pump and pay with digital fuel-card at over 1,000 PETRONAS stations.

Efficient fleet management

Online reports offer info businesses that can be used for planning and to cut down inefficiencies to save cost.

Let’s go digital with Cardless PETRONAS SmartPay!

For existing SmartPay customer

For new SmartPay customer

Frequently Asked Questions

How can I register for Cardless PETRONAS SmartPay?
For new customer, you may fill in the form by clicking the link below: -
https://www.setel.com/features/setel-cardless-smartpay-new

For existing SmartPay customer, you may fill in the form by clicking the link below: -
https://www.setel.com/features/cardless-smartpay

For any additional inquiries and assistance, please fill in the contact form for us to contact you and address any enquiries you may have.
What is the difference between Cardless PETRONAS SmartPay and physical SmartPay card?
Cardless PETRONAS SmartPay can be use via Setel apps only. Customers need to download the Setel apps in their mobile phone. For physical SmartPay, a physical card is needed.
Is my company eligible to sign up for Cardless PETRONAS SmartPay?
Any company with a maximum of 40,000 litres of fuel a month is eligible to sign up for Cardless PETRONAS SmartPay. Please note that Cardless PETRONAS SmartPay is currently only available for prepaid customers.
How can I link my Cardless PETRONAS SmartPay to Setel apps?
Kindly find below the steps to link Cardless PETRONAS SmartPay (CSP) to Setel apps:
The appointed Fleet Manager / Admin will receive a link with credentials to access the CSP Dashboard to their registered email.
All fleet users will be required to download Setel apps on their phone and register an account. Once they have a verified Setel account, the Fleet Manager / Admin may link the SmartPay account to their phone number registered on the Setel apps.
CSP payment method will appear in driver’s Setel apps once the phone number has been linked.
How to top-up Cardless PETRONAS SmartPay?
Top up for Cardless PETRONAS SmartPay (CSP) can be done on CSP dashboard via transfer from any Setel Wallet to Cardless PETRONAS SmartPay wallet.
In addition, top up and card limitation setting (daily, monthly, single transactions) can be done in CSP Dashboard. Fleet Manager can set all the cards limit and perform station restrictions in CSP Dashboard.
What is the maximum Cardless PETRONAS SmartPay credit balance at one time?
The maximum credit balance for Cardless PETRONAS SmartPay is RM5,000 at one time.
How many fleet driver can I have on my account?
You may add unlimited users as long as they have a registered Setel account. You may add them onto your dashboard via the registered phone number on their Setel app.
How do I set up the transaction limit for each?
You may set the limit on your dashboard once your application for Cardless SmartPay has been approved. This dashboard give you access to everything you need for your administration work including full control of all the Cardless SmartPay account.
Is there a fee to add new fleet drivers?
There are no additional charges when you add new fleet drivers.
Can they use their Cardless PETRONAS SmartPay to pay for non-fuel purchases?
Cardless PETRONAS SmartPay can only be used to pay for fuel.

Frequently Asked Questions

What is the Love Local Interactive Campaign?
Love Local Interactive Campaign is an online initiative by PETRONAS Dagangan Berhad (PDB) to encourage customers to support local brands whereby customers who purchase RM30 or above of PETRONAS fuel (PRIMAX 95 with Pro-Drive, PRIMAX 97, Dynamic Diesel and Dynamic Diesel Euro 5) or any Kedai Mesra item (excluding cigarettes, e-Pay and Top-up) in a single receipt will be eligible to redeem offers with local participating brands on the Love Local Interactive Platform at www.lovelocal.com.my
When is the campaign period?
1st December 2020 to 28th February 2021.
Why can’t I access www.lovelocal.com.my anymore?
The campaign has ended on the 28th of February therefore the platform is no longer available.
I can’t access www.lovelocal.com.my. How do I retrieve my voucher?
Your voucher code will be sent to you via your registered e-mail.
Can I still redeem my voucher?
Yes. Redemption with merchants are until 31st March 2021.
I have yet to receive my voucher code through email, how can I request for my code?
Submit your registered email address and phone number details to Mesralink. You will receive your voucher code within 5 business days.