Account Application

Apply for your SmartPay Card now!
SmartPay Card allows purchases on a variety of products and services offered at PETRONAS including petrol, diesel, lubricants, car wash, auto-service, and all items sold at the Mesra Convenience Store.

New SmartPay Users
Step 1: Download the SmartPay Card Application form
Please read the information given carefully and download the relevant application form by clicking the links below:
  • SmartPay Account Application
    For Corporate Account, both fuel and diesel.
    For SmartPay Diesel Subsidy card, with approved letter from MDTCA. 
    Download the form

Step 2: Complete the form and attach the required documents
Then, send it back to the relevant departments as indicated.

Required SmartPay Application Supporting Documents Download CCRIS form here
Existing SmartPay Users
Step 1: Apply online for SmartPay Online Access
Apply for Online access now

Step 2: Receive the access via your registered email
Then, fax back at 1-300-88-8383 to us for processing.


Other SmartPay Functions
Download the form

Card replacement
Complete the Card Replacement form and submit/fax to Mesralink at 1 300 88 8383. The replacement card is chargeable at RM10. The replacement card with a new PIN number will be sent to the customer Or you can submit your request online via SmartPay Online.

Change of personal information
Complete the required form and submit/fax to Mesralink at 1 300 88 8383.

Change limit
Card limits and frequency of transactions can be determined by the user. Complete the required form and submit/fax to Mesralink at 1 300 88 8383 Or you can submit your request online via SmartPay Online.

Termination
Complete the Card Termination form and submit/fax to Mesralink at 1 300 88 8383. Termination will be done in 24 hours Or you can submit your request online via SmartPay Online.

Loss of card
Please make a report within 24 hours if you lost your card. To block the card, contact Mesralink at 1 300 88 8282 Or you can submit your request online via SmartPay Online.

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