Please click here to download the application form for the PETRONAS Smartpay card
Frequently Asked Questions
Q: Who can apply for Corporate SmartPay card?
A: Any company, firm or organization which has a monthly gasoline usage exceeding RM10,000 is eligible to apply.
Q: How to apply for the Corporate SmartPay card?
A: Just complete the application form and submit it with supporting documents to:
Customer Management
Card Services Department
PETRONAS Dagangan Berhad
Level 25, Tower 2
PETRONAS Twin Towers
Kuala Lumpur City Centre
50088 Kuala Lumpur
Q: What documents should be included in the application?
A: Please refer to the table below.
| SUPPORTING DOCUMENTS |
| TYPE |
DOCUMENTS |
Berhad/Sdn. Bhd. |
- Form 8 or 9 (or 13)
- Form 24 & 49
- Memorandum & Article of Understanding
- Latest annual report or audited account
- Latest 3 months bank statements
|
Prepaid |
- Form 8 or 9 or Business Registration Certificate (Form D)
|
Sole Proprietor /
Partnership |
- Form A or B
- Business Registration Certificate (Form D)
- Latest audited account / income tax Form J
- Latest 3 months bank statements
|
|
Q: How many Corporate SmartPay cards can be applied?
A: As many as you require to manage your fleet.
Q: How long does it take to process the application?
A: About to weeks from the time of receipt of a completed application form, together with the relevant supporting documents.
Q: Can the purchase limit and products/services be specified for each driver/vehicle?
A: Yes. You can specify the purchase limit per day/per month and the type of products/services permitted for each driver/vehicle.
Q: Can the card be used 24 hours a day?
A: Yes, provided that the participating PETRONAS service stations you drive into is open 24 hours.
Q: What happens when the Corporate SmartPay user changes vehicle?
A: Please advise us in writing. We will issue a new card immediately.
Q: What kind of reports will be given to Smartpay customers?
A: There will be 5 types of reports. Please refer to the table below for the type of reports.
| TYPES OF REPORTS |
| TYPE |
PURPOSE |
Statement of Account |
- Acts as bill for the month
- Summary of current purchases
|
Fleet Manager’s Report |
- Summary of current purchases of each vehicle
|
Vehicle Analysis Report |
- Shows transactions in detail for each vehicle
|
Product Summary |
- Shows total product purchases by amount (in RM) and quantity (in litre)
|
|
Q: How to contact the customer service centre?
A: Call “Mesralink” at:
Tel: 1-300-88-8181
Fax: 1-300-88-8383
E-mail: mesralink@petronas.com.my
For more information on the PETRONAS Smartpay Card, please click here.

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